At UMATECH we work with a large network of suppliers and our own warehouse in the heart of Amsterdam. To offer our customers the widest possible range, we make firm agreements with suppliers and keep stock in our warehouse. We work every business day and ship orders daily at 17:00, so they can (usually) be delivered the next day. Your order can fall into one of these situations:
1. Your product is in stock in Amsterdam: Great! Order before 16:00 and we ship the same day.
2. Available from an EU supplier: Suppliers in Europe ship to our premises the same day if ordered before 12:00, so we can turn many backorders around quickly. The most up-to-date delivery information is shown below the buy button. Contact us if you need a guaranteed delivery date.
3. Not available from an EU supplier: Sometimes it takes up to 10 days for an EU supplier to restock. We have to wait for that too.
4. Available from a non-EU supplier: UMATECH also buys directly from manufacturers. This is usually outside Europe and made to order: the items are only produced once we place the order, so it takes several weeks before we have them. Can you wait for that? Great. If not, let us know and we'll discuss the options.
With more than 5,000 products, we do our very best to inform customers as accurately as possible in advance. If something does take longer, we'll contact you straight away to discuss the options.
In short? Yes, you can. The longer answer:
Becoming a regular UMATECH customer
We welcome installers, property managers and other professionals to our network. They enjoy benefits such as up to 30% discount on selected ranges, extensive (technical) support, help outside office hours and paying afterwards by invoice. Contact info@uma-tech.com for the options.
Not yet a regular UMATECH customer
Not yet a regular customer, but you can only pay by invoice, for example because you are a large company whose accounts department only pays invoices? Then choose the "Pay by invoice" option at checkout. After placing your order you will receive the invoice with all the details you need. If anything needs to be added, such as a PO number, let us know and our accounts team will sort it out as soon as possible.
Consumers have a 14-day cooling-off period. Within those 14 days you can return your product without giving a reason, provided it meets the return conditions.
Let us know! In some cases we can match the price.
Tedee Dry Contact – Module for Tedee Smart Locks
€99,00
Frequently asked questions
Does this product come with a warranty?
Of course you are entitled to products that work properly. If a product is faulty, you are entitled to a free repair or a replacement, or we will refund your money. There is no fixed statutory warranty period in the Netherlands, so we offer an additional warranty per product. The period that applies to this product is shown below:
1 year
What if I change my mind?
Consumers have a 14-day cooling-off period. Within those 14 days you can return your product without giving a reason, provided it meets the return conditions.
How fast do you ship?
At UMATECH we work with a large network of suppliers and our own warehouse in the heart of Amsterdam. We ship orders daily at 17:00.
Can I pay by invoice?
Regular business customers can pay us by invoice. We set this up individually, so if you're interested please email info@uma-tech.com.